AgentOpsNowOPERATE · OBSERVE · OPTIMIZE

Your business,
always responding.

Voice, SMS, and workflow agents that answer customers, complete routine work, and pause for human approval whenever a decision matters.

Run the live scenarioBook a 30-minute audit

Built for restaurants, clinics, salons, contractors, and professional firms.

LIVEFRONT-DESK AGENT

Inbound reservation call

00:47
18:42:03Caller asks for Friday availability✓
0% calls unanswered0% missed callers never call back0× more qualified at 5 min<0s our response floor
VOICE reservation booked — party of 4 ✓SMS missed call returned in 41s ✓CHECKPOINT quote $2,400 → held for owner approvalSYSTEM invoice INV-2041 generated from job recordCHAT insurance question answered from playbook ✓SYSTEM waitlist backfill — slot refilled in 6mCHECKPOINT negative review flagged to owner — not auto-answered

How it works

One system, four jobs

Everything AgentOpsNow does breaks down into four stages. Open any of them for the full detail — demos, diagrams, and numbers.

02

Run a workflow, step by step

SCENARIO

Voice: the after-hours reservation

A call comes in at 8:40pm. Nobody is at the desk — the agent answers on the second ring, books the table, and leaves a full record.

  1. TRIGGER

    Inbound call at 8:40pm — after staffed hours

  2. AI ACTION

    Agent answers, identifies itself, and asks for party size and preferred time

  3. SYSTEM

    Reservation system checked — 7:00pm and 8:15pm available Friday

  4. AI ACTION

    Caller picks 7:00pm; booking is written with name and phone number

  5. RESULT

    Confirmation SMS sent; transcript and booking logged for morning review

03

Every turn shows its work

The teal annotations are the agent's reasoning — the same trace your team reviews in the audit log. If it can't show its work, it doesn't ship.

FIG. 02 — ILLUSTRATIVE EXAMPLE
Hi, do you have anything open Saturday morning? My sink's been leaking since yesterday.
We can help with that. I have Saturday at 8:30am or 11:00am with a licensed plumber. Since it's an active leak, would you like me to flag it as urgent?

↳ calendar_check · classify: PLUMBING/LEAK · urgency prompt per playbook §4.2

Yes, urgent please. 8:30 works.
Booked — Saturday 8:30am, marked urgent. You'll get a text confirmation now, and Mike will call 20 minutes before arrival.

↳ booking_write → FieldEdge · sms_confirm sent · dispatcher notified: urgent queue

07

Frequently asked

Anything missing? Ask us directly — a person replies within one business day.

GETTING STARTED

Most businesses run their first supervised pilot within 2–3 weeks: one workflow, one channel, tight approval gates.

WORKING WITH YOUR TEAM

PRICING & DATA

08 — FINAL TRANSMISSION

Stop leaking customers to the voicemail box.

Book a walkthrough

A 30-minute walkthrough with your real call volume. No commitment, no setup fee for the pilot scoping.

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